I'm reading this book which bears the subtitle "Finding financial wisdom in unconventional places." Aside from being an awesome read, there's a chapter in there about the psychology of tupperware parties and how it relates to behavioral investing. I've never been to one of these parties, but I've heard stories that seem to backup the author's points. Over $1B in tupperware is sold each year through "consultants" that sell to their friends/family/neighbors. He mentions the reason these parties are so successful has everything to do with human nature and four tendencies that are basic tenets of human psychology. They are:
- Reciprocation - If someone gives you something, you feel obligated to give something back. Early in the party, there is a quiz game that allows participants to win play money to spend on giveaway items. Ever wonder why the salesperson spends SO much time with you? How about the free gifts from charities in the mail? They're hoping you'll reciprocate in a much larger $ amount than they did.
- Social Validation - One of the main ways we make decisions is by observing the decisions of others. Once the tupperware buying starts each transaction demonstrates that others want the product, providing validation.
- Commitment and consistency - Once we make a decision, and especially if we've socially validated that decision, we are highly unlikely to change our views (even when the evidence is crystal clear). Each participant in the party is also encouraged to share with the group the uses of products she has already purchased showing evidence of commitment.
- Liking - We all prefer to say yes to people we like. This is possibly the most powerful sellers of this high priced plastic. It's certainly tough to turn down a friend who is offering you a product that is backed by a room of friends buying and talking about how you just can't live without this excellent plastic box.
7 comments:
Paul, I don't often read these blogs much less comment. However, when my wife showed me your post I found myself unable to resist. You are one of the smartest guys I know and your analysis on tupperware parties was riveting but I can't help but think that you are going to ruffle the feathers of a few of these "mormon mommies." Next time you might want to reserve these kinds of comments for your posts in the Yale chat rooms. I don't think the mommies are going to show much mercy on you for this one. Good luck buddy.
PS...My kids are cuter than yours :)
I guess the classes Yale offers on interpersonal skills and how to win friends and influence people are next semester? Good luck with those!
lol this is why I avoid all types of these parties!
Wait a minute...little Timmy learned to roll his tongue? When? Where? Do you have pictures? A video? Some sort of documentation?
How cute is that, really?
Can we get back to regularly scheduled programming please?
Wait...we post about food, too! You forgot that one. :)
I enjoyed reading your post, got a good laugh about it and now have a goal to go back to including some variety in my posts. Prior to E-man making his debut, and especially during our time in Peru, I enjoyed writing some of the different things that I was thinking about.
I always enjoy reading your thoughts Paul and about all the cool stuff you are learning at Yale. Keep them coming; but I still want to see cute little Kate.
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